Support for colleagues

Employee Assistance Programme

Our Employee Assistance Programme is now called Health Hero.

Health Hero is a specialist external provider of colleague wellbeing and mental health support services. Support is free and anonymous.

Colleagues can access a range of support from:

• Telephone support
• Counselling – online and face-to-face
• Signposting to specialist agencies
• Health Hero Wellbeing Hub information and resources
• General health & wellbeing support
• Legal information
• Money and debt support
• Support for Managers

Contacting Health Hero

Call 0800 358 5997 or +44 141 271 7555  (landline alternative for international and/or mobile use) to speak to an advisor.

Lines are open 24 hours a day, 7 days a week, 365 days a year – you’ll always be able to speak to someone confidentially who can help.

Heath Hero Wellbeing Hub

Health Hero Wellbeing Hub is a Health Hero online portal, available 24 hours a day. Health Hero Wellbeing Hub provides a rich source of information, fact sheets, self-help guides and links to other useful web resources, as well as providing access to podcasts and eCounselling. You can also book an appointment with a counsellor via the Health Hero Wellbeing Hub website. 

How to access Health Hero Wellbeing Hub

To access Health Hero Wellbeing Hub go to wellbeing.hub.healthhero.com/Identity/Account/Login. You will be asked for the username (UOMStaff) and password (Wellbeing).

Colleague workshops

A number of our workshops are available to University colleagues.

We have a selection of helpful pre-recorded workshops available for colleagues unable to attend our live sessions.